Frequently Asked Questions
This happens when users do not wait for PayPal to redirect to our update page for purchases. When you make a payment and it goes through, your plan is active immediately, but for the details to show in the website, you must log out and log back in for your user data to be updated.
For those who pay with BitCoins or any other crypto-currency that uses CoinPayments, your plan will always require you to log out and back in, but also you must wait until the transaction gets AT LEAST 2 confirmations. This is how we confirm that the payment was received and how CoinPayments works as well.
The long answer on the other hand is yes, there is a way to get a free plan, but it does require some work. RA4WVPN has a referral system, which allows users to tell their friends about us, and when they join under another users referral link, any purchases for VPN Access they make, the referrer will get 50% of that time. In other words, User A referrs User B, who then purchases a Monthly plan, User A will get 15 Days that they can use for VPN Access
In order to redeem the time your referrals give you, you must have at least 30 days. At this time you can only redeem everything or nothing. In addition to this, it only adds full months of time. So if you have 45 days, only 30 days will be added to your account, and the remaining 15 will stay.
Please note that you can use the default OpenVPN Client, or you can use the custom RA4WVPN Client to connect, but you must have the drivers installed!
If you use canyouseeme to test the port, please make sure you have a program listening on the port, and your firewall is off. Otherwise, the service will show the port as being closed because nothing is responding on the port
There are many factors that contribute to the speeds you get when using our VPN servers. All our servers serve at high speeds, and are capable of handling multiple connections at once, but the largest factor of speed is the user who is connected. We suggest if you have slower speeds, make sure to connect to the closest server to your actual location. We also suggest turn off services that are using the internet on your computer that is not in use. Another thing that some have reported giving higher speeds is to use the default OpenVPN client with the TCP configs.